MDS and TARGIT together aim to improve service and financial reporting for the heavy equipment industry
TARGIT, the company behind market-leading business intelligence (BI) and analytics platform TARGIT Decision Suite, today announces a new partnership with My Dealer Service
, one of the leading providers of automated customer communication for heavy equipment dealerships. Together, the two companies offer an improved business intelligence platform designed to meet the most pressing needs of the heavy equipment industry
, including service and financial reporting.
“Service data and financials are the two most crucial data areas to the decisions that must be made every day in the heavy equipment industry, and time and again I see companies operating without the right kind of BI platform that can deliver this information to the users who need it,” says Jon Rossi, CEO & Founder of My Dealer Service. “This partnership is a natural fit to fill that need. Heavy equipment dealers trust us with consultative strategic planning and technology to help them improve their services. TARGIT Decision Suite will be a natural first step to deliver data to every business user so they can make better decisions to improve the service department.”
TARGIT has designed pre-built, endlessly customizable business intelligence and analytics solutions for the heavy equipment sales and rental industry. The company’s flagship product, TARGIT Decision Suite, delivers instant insight into equipment sales, rentals, and maintenance data. Real-time access to KPIs such as utilization time, rental days left, and maintenance-to-income ratios ensure companies have full insight into their fleet.
“As TARGIT continues to add new customers in Heavy Equipment and focus on adding value to our solution to Dealers, a strategic partnership with My Dealer Service simply makes sense. It’s a fantastic solution for Dealers to enhance their direct communication for the services department and increase customer satisfaction, which in return means higher customer retention rates,” says Kyle McNerney, Director of Partner and Vertical Solutions at TARGIT. “The data from My Dealer Service will now be available in TARGIT to analyze how their service department is operating, how efficiently, and where are there are additional opportunities to improve the experience of the Dealer’s customers.”
TARGIT is the software company behind TARGIT Decision Suite, the business intelligence and analytics solution for all business users. With an emphasis on people, it is our mission to transform entire organizations by revealing actionable insights for everyone to make better and faster decisions. The unique combination of our patented technology, proven methodology, and dedicated employees and partners is what enables us to help organizations around the world perform their best. TARGIT gives companies the courage to act. Learn more about us at www.targit.com and follow us on twitter @targit.