Modern municipal operations
have long been a highly complex issue that hinges on effective data sharing and use for both city employees and citizens. With 70 local services, such as day care centers, schools, and senior citizen centers, Denmark’s municipality of Skanderborg needed a more efficient way to give power over data to government managers throughout the municipality, and open the door to entirely new opportunities to identify, analyze, and act on problems.
Skanderborg Municipality chose TARGIT Decision Suite's custom analytics solution for municipalities, which was selected to help to change the way the municipality collects, organizes, and works with data.
Each of the municipality’s 70 government-funded centers have been provided with TARGIT licenses, with 200 employees in total currently using the Decision Suite to give them a better understanding not only of their own department and center, but of their progress and efficiency in the entire municipality.
In the past, Skanderborg Municipality relied on external IT consultancy to help them wrangle data. “It had been such that workflow would adapt to available data,” says Lars Leth, Economist at Municipality of Skanderborg.
Leth heads the municipality’s TARGIT implementation. “Now we would like to see it going the other way; that data adapts to the users. This will ultimately save taxpayers money because the municipality is far better equipped to collect knowledge from data.”
With TARGIT Decision Suite, Skanderborg Municipality can easily pull reports, analyses, and dashboards from the massive amount of data that’s available from each center to get the answers they need. Data will now be better tracked and analyzed, making it possible for strategic future planning based on facts instead of just opinion and conjecture.