Discover the most valuable key performance indicators (KPIs) to manage your service department and explore how industry benchmarks and emerging trends are impacting technician performance, labor analysis, and service billing analysis.
Don't miss the opportunity to hear tips, advice, and best practices from other dealers just like you!
Agenda:
✔ Overview of the top trends shaping dealership operations
✔ Review of benchmarks for tech efficiency, labor efficiency, and service billing
✔ Showcase of the top KPIs for managing the service department
✔ Demo of example dashboards for service department tracking
✔ Open Q&A
Audience:
Heavy Equipment professionals
Prerequisites:
None