TARGIT Named an Overall Leader in Customer Experience and Vendor Credibility

Originally published July 13, 2020. Updated November 19, 2020

Tampa, FL – Dresner Advisory Services, a respected thought leader in business intelligence (BI), has included TARGIT in its Wisdom of Crowds® 2020 Business Intelligence Market Study. The honor is a first for Tampa, FL-based TARGIT, a leading BI and analytics software company serving a wide range of industries.

In its first year of including TARGIT, the esteemed Dresner report names the company:

  • An overall Leader in both Customer Experience and Vendor Credibility
  • Best in class for technical support product knowledge
  • Generally above the overall sample with a perfect recommend score

Dresner’s flagship Wisdom of Crowds study, now in its the eleventh year, provides a wealth of information and analysis about the BI industry.

“It's an excellent achievement for TARGIT to make the Dresner report for the first time
and rank above the market average on every criterion,” said CEO Jakob H. Kraglund. “We’re equally honored to rank as a leader on both customer experience and vendor credibility.”

The Wisdom of Crowds 2020 BI Market Study ranks TARGIT against 26 other BI vendors from around the globe. Based on surveys of BI users about the products, services and vendors they use, the 183-page report contains in-depth analysis and findings on:

  • Top business objectives and achievements realized through BI
  • Top BI technologies and strategic initiatives for decision-making and operational efficiency
  • Top drivers of BI by department and function and how that has changed over time

Access the Wisdom of Crowds 2020 BI Market Study here.

About Dresner Advisory Services

Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI) and related areas.


TARGIT provides BI and Analytics software for everyone, and we are the software company behind TARGIT Decision Suite.

With industry knowledge and customer insight as our foundation, we turn intelligence into impactful decisions. We have a track record of proven business value, securing a low TCO, giving you a better long-term value for your organization.

We deliver easier ways to work with data that creates a real impact for all our customers, by curating actionable insights that lead to better and faster decisions to improve profitability, productivity, and competitiveness.

To learn more about TARGIT and its innovative solutions explore TARGIT Solutions Insight and follow us on LinkedIn.

Originally published April 29, 2020. Updated November 19, 2020