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The primary support contact for customers will be the software reselling partner. If further help is needed, a support ticket can be submitted directly to TARGIT.
Support tickets must be submitted through the TARGIT Support System (TSS). If you do not have a login to the TSS, please request one here, and you'll receive an email with your login credentials.
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You can expect a response within 24 to 48 hours for a support task entered into the TSS. Individual service level agreements will be stated in the individual customer/partner contracts.