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CONSULTING SERVICES

Meet Our Professional Services Team

Get up and running quickly with help from our experts, then partner with us on an ongoing basis to ensure you’re taking full advantage of your business intelligence (BI) solution. 

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Support for Your Entire BI Journey

We deliver value throughout the entire life of your BI solution with decades of experience in various industries, tech stacks, and data sources, as well as deep expertise in TARGIT Decision Suite and the BI and analytics landscape.  

These skills enable us to support our customers with comprehensive implementation plans, integrations, custom report and dashboard creation, cloud migrations, user training, and more.  
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Services Tailored to Your Business

TARGIT's consulting services offer a more flexible, cost-efficient alternative to hiring in-house resources. Our team is already well-versed in both TARGIT and your industry, so we can hit the ground running right away and offer strategic guidance and advice at every stage of your BI journey.

Alongside our experienced team of consultants, we've developed industry-specific Centers of Excellence (CoEs) that enable us to provide strategic guidance, reliable support, and innovative ideas to customers worldwide.
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Solutions Built for Your Industry

Our business intelligence accelerators (BIA) are pre-packaged solutions that enable quick, seamless integration with a number of industry-standard systems and data sources.

Each BIA includes pre-defined data models, dashboards, reports, KPIs, and ETL processes based on industry best practices, all of which can be tailored to your specific business needs. 

Unlock the Benefits of Our Consulting Services

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Streamlined Implementation

Launch your first set of TARGIT dashboards in just four weeks. Our phased implementation plan promotes focus and delivers rapid ROI while allowing us to optimize and iterate along the way.
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Decades of Industry Expertise

Collaborate with a dedicated team of experts who understand your industry and your business requirements. We bring years of implementation experience to the table to help you create your ideal BI solution in the most efficient way. 
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Flexible Support and Guidance

Work with TARGIT on your terms, and only pay for the services you need. Unlike hiring a full-time employee, our consulting and Flex-Services make it easy to increase or decrease your monthly hours depending on your current projects and priorities.
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Maximize Your BI Potential With Flex-Services

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What are Flex-Services?

Flex-Services are your all-access pass to our extensive catalogue of professional services.

With a prepaid annual subscription, you can exchange your Forterro Service Points (FSPs) for services on demand throughout the year.

checkmark   Use points anytime across services
checkmark   Plan services with a pre-approved budget​
checkmark   Explore more services with your points
checkmark   Work with a dedicated consultant
checkmark   Enjoy priority resource planning for your projects

How to Use Your Forterro Service Points

Get the right support, when and where you need it​.

Education

Attend sessions designed
to enhance proficiency, including trainings, workshops, and eLearning.​

Consultation

Let us help enhance your solution with custom branding or new reports, dimensions, and measures​.

Integration

Connect TARGIT to your CRM, ERP, Excel Sheets, third-party databases, or any other data source.

"I’ve worked with a variety of people and businesses during my 39-year consulting career, each with different reporting needs based on their systems, experience, skills, and perspectives. I’ve learned that we need to meet customers where they are in their BI journey.

I don’t think my role is to give customers ‘the’ solution. Rather, my role is to collaborate with our customers to help find the right solution for them."

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MARK FRYE

SENIOR BI CONSULTANT AT TARGIT


Our Implementation Process


TARGIT’s tried-and-tested implementation process is designed to kickstart your BI initiatives, build trust across your organization, and pave the way for sustainable growth.  
 
Our methodology is centered around best practices and promoting alignment through workshops, weekly check-ins, and a continuous delivery model that accelerates rollout while allowing us to make ongoing improvements to your TARGIT dashboards. 
 
When you purchase a BI accelerator, we’ll work with you to launch the first phase of your TARGIT solution in four to five weeks. Then we’ll expand to other departments and add customizations on top of our out-of-the-box features — all to ensure you walk away with a BI solution that benefits users at all levels of your operations.  

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“Where TARGIT set itself apart is the people that work for TARGIT and their willingness to have a relationship with us and make Great Plains business, their business.
 
This has had a drastic impact on our utilization of the platform and the day-to-day operations of our business.”
 
– Alex Robles
Chief Strategy Officer, Great Plains Kubota

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“TARGIT as a company is very close to the customer. They are always eager to help or provide support, and their clear communication ensures we never feel alone in any process.”
 
 
– Steen Gøbel
BI Analyst, Dechra
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"TARGIT’s consultants are true business partners. They are always looking out for our best interests. 
 
The trusted advisor role that TARGIT plays has become critical in the success of our BI operations and our business as a whole."
 
– Dalys Johnson
CFO, Blanchard Machinery Company
 
 
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The TARGIT Customer Experience

Benefit from a partnership that lasts the life of your BI solution.

Unlike a one-off software vendor, our team will be there long after implementation to inspire, challenge, and support various projects
and initiatives, including cloud migrations, data source integrations, user training – not to mention ensuring value from daily usage. 

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TARGIT Support System

Get peace of mind from our professional product support team, available via the online TARGIT Support System (TSS). You can expect a response within 24 to 48 hours for a support task entered into the TSS. 
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Flex-Services

Enjoy convenient, flexible access to professional services and support through TARGIT Flex-Services. Subscribe to Flex-Services and exchange your FSPs (Forterro Service Points) for whichever services you need, whenever you need them.
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eLearning Resources

From foundational training to advanced technical exercises, our eLearning courses make it easy to grow your team’s TARGIT skills with interactive, self-paced tools developed by our in-house experts.
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TARGIT Community

Join our community forum to read about the latest releases and product updates. Plus, hear insights from other TARGIT users and join the conversation by creating and commenting on various articles. 

 
“Each day, I get to help our clients harness their data to make impactful decisions and reach their strategic goals.
This role isn't just about providing solutions; it's about enabling sustainable success and growth for our customers.”

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NITASHA SHARMA

BI CONSULTANT AT TARGIT

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Ready to Partner With Our Experts?

Get in touch today to learn how our consultants can help you:  

✅ Execute a smooth, timely solution implementation 

✅ Level up your solution with integrations, custom reports, and more 

✅ Adopt best practices and promote user adoption