Don't take our word for it

See Why Customers Love TARGIT

Our latest Net Promoter Score (NPS) speaks for itself. Hear what TARGIT customers have to say about our product features, user experience, consulting services, and more.

Our NPS Score

A Testament to Customer-Centric Excellence

At TARGIT, customer success is more than a metric - it’s a mindset embedded in every solution we deliver. That’s why we’re proud to share our most recent Net Promoter Score (NPS): +50.

This result positions TARGIT well above industry norms for BI software providers.

According to Bain & Company, the creators of the NPS system, a score above 20 is considered great, and anything over 50 is “amazing” - as noted by their certified partner Qualtrics.

This makes TARGIT’s score even more noteworthy, especially in light of industry benchmarks. In the SaaS sector, where the average NPS is +36, any score above that is considered good (CustomerGauge). Also, a 2025 benchmark from Retently places the average NPS for "SaaS and software vendors" at 41, further underlining the strength of TARGIT’s performance.

Our high and continually rising NPS reflects what long-term TARGIT users already know: we’re committed to delivering business intelligence that’s not only powerful but also people-first.

Net Promoter Score Calculation: Respondents are grouped into three categories: Promoters (score 9–10), Passives (score 7–8), and Detractors (score 0–6). The Net Promoter Score is calculated by subtracting the percentage of Detractors from the percentage of Promoters, excluding Passives from the equation.

"TARGIT is a fantastic tool. I encourage all my colleagues to explore TARGIT and learn how we can expand our user base."

Trevor Hill

Developer - Integrations

"TARGIT provides great customer service and technical knowledge."

Mads Christensen

Chief Production Officer & Co-Owner

"TARGIT's flexibility and support in building custom reports for our needs has been outstanding."

Pat McCrabb

General Manager

"We appreciated all the time spent on developing the reports we needed."

Darenda Keeton

Senior Accountant

"Reliable, consistent support - from new feature development and issue resolution to quick responses on support tickets, active community engagement, and professional consulting services."

Louise Stub Hansen

Chief Consultant

"Great BI suite and great value. Easy to use, lots of functionality to extract data from everywhere, stunning performance on the client, and versatility for access."

Sylvain Roy

BI Consultant

Friendly BI Platform

TARGIT's user-friendly dashboards and automated reports create one unified view of your data.

Empower every employee with actionable insights to streamline decisions and drive growth.

Industry Value Drivers

With pre-configured, industry-specific solutions, TARGIT aligns analytics with your daily operations.

Empower your teams with tailored insights to quickly achieve positive BI ROI.

Care for Customers

Our team offers expert guidance and support to ensure you maximize the value of your BI solution.

Empower your business with informed decisions and solutions built to create lasting value.

CUSTOMER STORIES

Driving Value for Organizations Worldwide

TARGIT works with over 8,000 customers across six continents.

See how organizations like heavy equipment dealers, car dealers, retailers, municipalities, and more use our BI solution to automate reporting and uncover impactful business insights.

BARC's BI & Analytics Survey

Leading Results Seven Years in a Row

Your business intelligence (BI) solution should be user-friendly, powerful, and create lasting value.

That's why we built TARGIT Decision Suite to be highly adaptable, insightful, and intuitive for every BI user.

Dive into BARC’s 2025 BI and Analytics Survey to find out why TARGIT earned leading positions in three different peer groups for Business Value, Customer Satisfaction, and more. Plus, see what our customers have to say about working with TARGIT.