en

City of Copenhagen

Improved municipality services for citizens and employees

about

The city of Copenhagen (Byen København) is the capital and most populous city of Denmark. Copenhagen has a population of almost 800,000, of whom more than 600,00 live in the Municipality of Copenhagen. The entire Copenhagen metropolitan area has over 2 million inhabitants. Copenhagen Municipality (København Kommune) is responsible for a wide variety of public services, including land-use planning, environmental planning, public housing, management and maintenance of local roads, and social security.

their challenges

  • Copenhagen Municipality had no general overview of their data
  • Employees relied on static spreadsheets that were prone to human error
  • Generating reports were time consuming

how we helped

  • Municipality employees rely on one, trusted version of the truth in consolidated reports and analyses.
  • Employees have access to reports instantly, saving weeks of time historically spent waiting
  • Better insight to budget expenditures helps employees improve services for citizens and visitors
Copenhagen Municipality uses analytics for municipalities

"With TARGIT, we now have one official version of the elements in our world, and that makes it far easier for us to see different problems from new angles, but always based on the same data set. This is an enormous advantage which we expect will make us even better at utilizing the budget to the absolute advantage for the citizens.”

Peter Bogh, Finance Manager, Københavns Kommune

39,706 light fixtures, 11,585 signs, 7,252 garbage cans, 44 bridges, and 759 kilometers of road. These are just a few the many areas of which the City of Copenhagen's Road and Park Unit is financially responsible. The unit is tasked with ensuring citizens of Copenhagen and visitors have the best possible impression of the city space, and doing so with fiscal responsibility and sensitivity to the citizen taxes that fund the ongoing project. Municipality employees knew that they needed a software solution that could deliver them comprehensive oversight and digestible analyses of the vast amount of municipality data.


Multiple city units within Copenhagen Municipality had already implemented TARGIT Decision Suite and were thrilled with their streamlined processes and easy access to data. The choice of TARGIT was a no-brainer.

“Previously, we had a wealth of management tools and spreadsheets that each had their individual way of seeing and handling data," says Peter Bogh, Finance Manager, Københavns Kommune. "With TARGIT, we now have one official version of the elements in our world, and that makes it far easier for us to see different problems from new angles, but always based on the same data set. This is an enormous advantage which we expect will make us even better at utilizing the budget to the absolute advantage for the citizens.”


With TARGIT Decision Suite's analytics for municipalities, employees now have a single, comprehensive portal for municipality management and decision-making, and helps the Road and Park Unit focus in areas where they can become more effective.

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