With many moving balls in the air, Kirby-Smith had historically spent hours each day running and analyzing reports and slicing and dicing Excel spreadsheets and still struggled to get a complete overview of the organization. Kirby-Smith knew the answer was in real-time dashboard analytics. This was the only way they’d be able to truly tap into real-time insight of where all aspects of their business stood at any point in time.
With that in mind, they started looking for a business intelligence and analytics solution and found TARGIT Decision Suite, which was chosen for its strong offering of custom analytics solutions for the heavy equipment industry.
“After researching several options, TARGIT gave us the most flexibility and best end-user viewing experience,” says Bryce Puckett, General Manager of Rentals at Kirby-Smith. “With the ability to integrate automated alerts and user-specific view and edit permissions, we are able to manage our business without the need to be glued to a screen all day long.”
TARGIT Decision Suite implementation was fast, thorough, and designed to fit the unique needs of Kirby-Smith. “TARGIT’s implementation and support teams are extremely responsive and continue to make themselves available throughout and after the implementation process,” says Andrew Cason, Database Administrator and BI Project Manager at Kirby-Smith.
Tracking important KPIs
Kirby-Smith has fully implemented TARGIT Decision Suite in the Rentals department and is now able to measure the results and make faster and data-driven decisions. Key metrics such as rental revenue, utilization, and repair expenses are tracked all by model, make, year, category, branch, and more. Daily rental in/out updates, month-over-month rental revenue trends by branch, rental age by equipment category, benchmarks for daily revenue targets by branch, top current and past customers, are all accessible in real-time.