TARGIT Named a Leader in Customer Experience and Vendor Credibility

30 min read
Dresner Advisory Services TARGIT

In its first year of including TARGIT in the report, Dresner named us:

  • An overall Leader in both Customer Experience and Vendor Credibility 
  • Best in class for technical support product knowledge
  • Generally above the overall sample with a perfect recommend score
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Better decision-making, improved operational efficiency, and growth in revenues are the top achievements realized through BI.
- 2020 Wisdom of Crowds® Business Intelligence Market Study


The Wisdom of Crowds® Business Intelligence Market Study provides a wealth of information and analysis about the industry and vendor performance around the globe.

2020 marks the thirteenth anniversary of Dresner Advisory Services and the eleventh anniversary of this “Flagship” Wisdom of Crowds Business Intelligence Market Study.

It's an excellent achievement for TARGIT to make the Dresner report for the first time and rank above the market average on every criterion. We're also honored to rank as a leader on both customer experience quadrant and vendor credibility.

Download the Dresner Wisdom of Crowds 2020 Business Intelligence Market Study to learn:

  • How TARGIT ranks against 26 other BI vendors, including  detailed ratings on all vendors
  • Top business objectives and achievements realized through BI according to the research
  • Top BI technologies and strategic initiatives adopted by survey respondents to improve decision-making and operational efficiency
  • The departments and functions seen as the top drivers of BI and how that has changed over time